Original Painting FAQ


SHIPPING

I appreciate your business and want you to receive your item(s) in a timely manner, which is why I ship out your order within 2-3 business days of receiving your purchase. I prefer to use UPS shipping to ensure reliable tracking, and fast shipping. All orders shipped will be covered with standard insurance for added security and peace of mind.

  • Original art purchased, will be processed and shipped within 2-3 days of payment, and UPS tracking will be forwarded to your email address.
  • Most shipping will be shipped by UPS.
  • Once the painting is shipped, it usually takes between 7-14 business days
  • All paintings shipped are packaged with top quality shipping supplies, such as bubble wrap, double layered cardboard, and ultra-strong shipping tape to help ensure the packages safe arrival.
  • If in the unfortunate situation your package happens to get lost by the carrier, or it arrives damaged, we will be happy to investigate and create a claim with the postal service.

REFUNDS

I want each customer to be happy and beyond satisfied with every purchase. If for some reason your item arrives damaged, I would be happy to send you another item at no additional cost, once the insurance claim is complete. 

The following items are FINAL SALE:

  • Original Paintings
  • Custom Paintings

In particular circumstances, a partial refund or full refund may be provided at the sole discretion of the artist.