Original Painting FAQ
I appreciate your business and want you to receive your item(s) in a timely manner, which is why I ship out your order within 2-3 business days of receiving your purchase. I prefer to use UPS shipping to ensure reliable tracking, and fast shipping. All orders shipped will be covered with standard insurance for added security and peace of mind.
- Original art purchased, will be processed and shipped within 2-3 days of payment, and UPS tracking will be forwarded to your email address.
- Most shipping will be shipped by UPS.
- Once the painting is shipped, it usually takes between 7-14 business days
- All paintings shipped are packaged with top quality shipping supplies, such as bubble wrap, double layered cardboard, and ultra-strong shipping tape to help ensure the packages safe arrival.
- If in the unfortunate situation your package happens to get lost by the carrier, or it arrives damaged, we will be happy to investigate and create a claim with the postal service.
I want each customer to be happy and beyond satisfied with every purchase. If for some reason your item arrives damaged, I would be happy to send you another item at no additional cost, once the insurance claim is complete.
The following items are FINAL SALE:
- Original Paintings
- Custom Paintings
In particular circumstances, a partial refund or full refund may be provided at the sole discretion of the artist.